How to Troubleshoot Traces Quickly Using FlashTraceViewer
1) Load and organize traces fast
- Open trace files (supporting formats) and use bulk-import to load multiple traces at once.
- Use file naming filters (date, service, run ID) and saved views to quickly find relevant traces.
2) Start with a high-level filter
- Filter by time range, service/component, or error status to reduce noise.
- Group by trace duration or error count to surface slow or failing traces first.
3) Use timeline and span heatmaps
- Scan the timeline view to spot long running spans or gaps.
- Heatmaps highlight hotspots (high-latency spans) so you can prioritize investigation.
4) Drill into individual traces efficiently
- Expand the critical spans showing long duration or errors.
- Inspect span tags/attributes (error messages, status codes, resource IDs) and logs attached to spans for root-cause clues.
5) Correlate traces with logs and metrics
- Use built-in links or copy trace IDs to jump to logs/metrics dashboards.
- Compare metric spikes (CPU, DB latency, error rate) with trace times to find systemic causes.
6) Use search and saved queries
- Save common queries (e.g., “500 responses”, “db timeout”) to rerun instantly.
- Use advanced search (tag:value, duration:>500ms) to pinpoint problematic patterns.
7) Compare normal vs. abnormal traces
- Open a baseline (healthy) trace alongside a failing trace to compare span timing and tag differences.
- Look for added retries, unexpected calls, or missing cache hits.
8) Leverage aggregation and root-cause views
- Use aggregated span analytics to see which dependencies cause the most latency or errors across traces.
- Prioritize fixes for high-impact dependencies.
9) Annotate and share findings
- Add notes/annotations to traces and share links with teammates; include suspected root cause and steps to reproduce.
- Export traces or screenshots for incident reports.
10) Actionable next steps checklist
- Identify top slow/error traces via filters or heatmap.
- Drill into suspect spans and read tags/logs.
- Correlate with metrics/logs for system context.
- Compare to healthy traces to isolate differences.
- Create a reproducible test or fix and monitor post-deploy traces.
If you want, I can produce a checklist formatted for your team’s incident runbook or tailor these steps to a specific trace format or environment.
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